Terms and Conditions

RoBlocks Pte Ltd, incorporated in Singapore UEN:202001718G, owns and operates the trade name RoBlocks web portal where visitors of the portal are able to sign up for educational programs run by RoBlocks Pte Ltd. The terms “we”, “us” and “our” refer to RoBlocks Pte Ltd while the term “you” refers to the students enrolled, parents of students enrolled, visitors or registered members of the web portal.

By enrolling into programs offered through RoBlocks Pte Ltd, accessing and/or using the Website, you agree to be bounded by the Terms and Conditions.

Program Arrangement

We reserves the right to make any changes to the program including curriculum, class size, class time, number of classes. This may be to the customer’s advantage or disadvantage.

We do not offer any make-up classes or refunds for missed classes. Any such arrangement is at the discretion of RoBlocks.

In the event of instructor absence or unavailability of venue, we will notify the student of any class rescheduling.

Payment

Payments are non-refundable after a booking has been made and/or confirmed. At any time, and for any reason, we may provide either a full or partial refund and the decision for refund is at our sole and absolute discretion.

Refunds

We do not provide refunds of course fees, except in the event that the student’s application for enrollment is not accepted, course applied is cancelled, or class withdrawals.

We will inform the parent/student of refund arrangements either by phone or in writing (e-mail).

Customers must fill in their refund details provided to us by email. No refunds can be made without the necessary details containing all indicated information.

We reserve the right to change the price and offer promotions at any time to respond to market. No refund for any promotion codes missed. Also, Promotion codes cannot be used in conjunction with each other.

Semi-Private/Private Courses

Missed lesson(s) by the student are non-refundable and non-transferable. It is the parent’s/student’s responsibility to contact us to schedule lessons and notify RoBlocks of any rescheduling.

In the event of tutor absence, the tutor will notify parent/student of lesson rescheduling or we will notify parent/student as soon as we are notified by the tutor. Other than rescheduling lesson due to illness, the tutor will provide 48 hours’ notice or will reschedule lesson. If lesson cannot be rescheduled, the missed lesson will not be charged.

Confidentiality

Parents/students agree not to reproduce, distribute or show to any other person, in whole or in part, any of the class materials, lesson notes, assessments and tests distributed by us without the prior written consent of RoBlocks Pte Ltd.

Non-Solicit

Parents/students are not permitted to solicit or make private arrangements for tuition with instructors/tutors employed by RoBlocks Pte Ltd.

Photography and Film Material

By accepting our terms and conditions, the participant accepts that RoBlocks freely can use all photography, film and sound material that has been created by us and/or our staff during the program, without asking further approval from the participant. RoBlocks Pte Ltd reserves all rights to photos, images and videos.

We reserves the right to use the applicant/student’s work for promotional or educational purposes.

The consent regarding photography and film material may be withdrawn at anytime with written notice to RoBlocks Pte Ltd.

Safety

Parents and guardians are solely responsible for the safety of the students before and after class.

Parents are responsible to arrange appropriate transportation or pick-up for students to and from class venue. We do not require students to sign-out or notify us when they are leaving the premises.

In case of serious accidents when immediate medical care is required, children will be sent to the nearest hospital. By accepting our terms and conditions, you have given us your consent for us to do so.

We will take reasonable steps to ensure the safety of our students. By signing up for classes with us, you hereby release, indemnify, and hold harmless RoBlocks Pte Ltd, and its agents, employees, board of directors, and volunteers from any and all liabilities, claims, loss, costs or expense arising out of, or resulting directly or indirectly from my child’s participation in the Program, including, but not limited to that arising from damage to personal property, personal injury to your child/dependent, or his/her mental trauma or death, notwithstanding any negligence or contributory negligence on the part of RoBlocks Pte Ltd, its agents, employees, board of directors, or volunteers.

Prohibited Activities

Unless otherwise noted, all contents and materials on the portal including but not limited to designs, text, graphics, icons, information, source code or software are the exclusive property of RoBlocks Pte Ltd. Therefore, you agree not to reproduce, modify, re-sell, publicly display, distribute, publish, transfer or transmit in any manner the contents of this site without the prior written consent of RoBlocks Pte Ltd.

You agree that you will not use automation software (bots), hacks, mods or any other unauthorized third-party software designed to access, crawl or collect from services offered through the portal and/or Third Party Data and Services.

You agree not to upload, post, email, or otherwise publish through this site any content:

  1. that is unlawful, harmful, threatening, abusive, harassing, defamatory, libelous, invasive of another’s privacy, or is harmful in any way;

  2. that is false, deceptive, misleading, deceitful or mis-informative

  3. that includes personal or identifying information about another person without that person’s explicit consent;

  4. that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party, or content that you do not have a right to make available under any law or under contractual or fiduciary relationships;

  5. that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;

Intellectual Property Rights

The trademarks, pictures, illustrates and logos displayed on the portal are the registered and unregistered trademarks of their respective owners. Use of the trademarks displayed is strictly prohibited. No right or licence is given to you or any other party accessing the Website to download, reproduce or use any of such material.

Personal Data

You agree that any personal data including but not limited to name, NRIC number, address, telephone number or email address transmitted through the portal will be collected, used and/or disclosed in accordance with our Privacy Policy.

Registration

To access certain information and services, you will be required to register and sign up for an account with us. You are solely responsible for safeguarding and maintaining the confidentiality of your username and password.

E-mail and Messaging Notifications

By registering and/or using the portal for booking of educational programs, you agree to receive email and/or phone messaging notification(s) which we may send you in relation to your booking such as transaction details, providing you with certain information and offers relevant to your interests and proximity to your registered address, emails and phone which we may send to you after you have participated in the educational program, inviting you to share feedback and reviews.

Indemnification

You agree to fully indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand from and against all claims, liability, damages, losses, fines, penalties, costs and expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:

  1. Your breach of this Agreement;

  2. your violation of any law or the rights of a third party; or

  3. your use of this portal; or

  4. you signing up for a class for yourself, your children or dependents.

We will not be liable in cases where we are unable to fulfill any services to which they are contractually bound because of fire, natural disaster, act of government, failure of suppliers or subcontractors, labor disputes or other reasons that are beyond our control. We will not be liable for loss, damage, or injury to persons or property howsoever caused, save where the liability is expressly imposed beyond exclusion by statute. These conditions do not affect your rights as defined by the consumer protection laws in your host country.

Severability

If any of the Terms and Conditions is invalid or unenforceable, the remainder of the Terms and Conditions shall continue to have full force and effect.

Rights Reserved

We reserve the right and has absolute discretion to reject any account sign up or terminate a user’s access to our web portal in the event of a breach of our terms and conditions.

Variation

We may amend the Terms and Conditions at any time without prior notice. The Terms and Conditions as amended from time to time shall take effect immediately from the time they are published on the portal. We recommend that you carefully read the Terms of Use each time you use the portal as they may affect your rights.

Governing Law

The Terms and Conditions shall be governed and construed in all respects in accordance with the laws of the Singapore but in enforcing the Terms and Conditions we shall be at liberty to initiate and take actions or proceedings or otherwise against you in Singapore or any other jurisdiction as we may deem fit, and you hereby agree that where any actions or proceedings are initiated and taken in Singapore, you shall submit to the jurisdiction of the courts of Singapore in all matters connected with your obligations and liabilities under or arising out of the Terms and Conditions.